Shipping and Returns
Return PolicyWe take pride in offering quality products. However, in case you are not completely satisfied with your purchase or find any quality issues, you can return the product for a prompt full refund or exchange.
- Items have to be /returned for refund within 15 days of original purchase. Money Back Guarantee is not applicable for treadmill, upright bike, laptops & netbooks.
- In the event of any defects found in the goods, please call the ‘RICC’ call centre within 48 hours of the product delivered.
- In case of failure to do so, the product will be considered used and your request will stand as rejected.
- When returning the product, ensure that the packaging is in new condition and not damaged.
- Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund so that we can take steps to improve our products and quality of service. Refunds will be processed within 21 working days.
- In lieu of exchange/return of the product, the cost of the courier will be charged to the customer. However if the product needs replacement due to defect (covered under warranty terms) found, then the courier charges would be borne by “RICC”.
Shop all that you want with your credit cards and make your payment in convenient interest-free Easy Monthly Instalments (EMI’s). Using this facility you can enjoy the freedom to complete the payment of the products purchased in 3 or 6 easy instalments.
- Option available for Axis Bank, CITI Bank, HDFC Bank, HSBC Bank, ICICI Bank, Kotak Bank, Standard Chartered Bank and State Bank of India Credit Card Holders
- Equal monthly EMI’s
- Total transaction amount will be divided equally by the tenure of the EMI Payment Plan
- Does not require any documentation
Also EMI is not applicable for Transaction value less than Rs.3000 for ICICI Credit Cards.
“EMI is applicable at the sole discretion of the bank processing the same”
Shipping PolicyWe understand that delivering products to you quickly and in good condition is important and our clear and transparent shipping policies do just that.
- Free shipping on most products.
- Once the order is placed and the payment credited to the company, the orders will be processed and delivered within 7-10 working days provided the delivery address provided by you is correct.
- We deliver our products through domestic courier companies Blue Dart and First Flight.
- To ship items to two or more different addresses, you will have to place them as different orders.